Things to know prior to your appointment

YOUR FIRST CONSULTATION

We now offer in-office consults as well as telehealth consults either via phone or video through Doxy.me, a HIPAA-compliant platform. Your initial consultation will last 75-90 minutes and we ask that you fill out our intake form and return it one week before the visit. During this time we will cover:

  • Review of your chief complaint and other ailments
  • A comprehensive medical intake and health history
  • Tongue and Pulse Physical Exam – a focused exam for Chinese Medical Diagnosis and Treatment
  • An individualized treatment plan for you to take home with you which may include nutritional recommendations and meal planning, herbal medicine, homeopathic prescription, hydrotherapy routines, Lifestyle modifications and mind-Body approaches to healing.

FOLLOW-UP CONSULTATIONS

Follow-up consultations are 30-45 minutes long and may include:

  • Review of health history and progress
  • Review of labwork
  • Updates to your treatment plan

FURTHER INFORMATION

  • Please arrive five minutes early for your appointment so that we can begin on time and allow you a chance to get a glass of water or use the restroom if needed.
  • If we are planning to do acupuncture, please wear loose fitting clothing and make sure you have eaten within the past two hours.
  • Please call the office at 412.571.9355 if you are feeling ill to convert your office visit to either virtual or phone consult.
  • Dr. Tighe’s virtual waiting room for telehealth can be found at: https://doxy.me/doctormaureen.

Many health plans now cover acupuncture and various natural therapies, however, we do not participate in insurance plans and payment is due at time of services.  If your insurance covers out-of-network providers for naturopathic medicine or acupuncture, you may have part or full coverage. We can provide you with a superbill that has all the necessary procedure and diagnostic codes that pertain to your visit in order to submit a claim for reimbursement from your insurance company. We can help you with these forms if needed. Many patients use Health Savings Accounts to pay for services and medicinary and you are welcome to do so as well.

Herbal medicine, supplements and other therapeutic support that we may recommend to you are not included in the cost of the office visit. We will create an individualized treatment plan for you to match your needs and finances – straightforward, convenient and affordable. We offer discounted prices on medicines through our online virtual store and also carry products in the office for your convenience.

Please be prepared to pay for the amount of the visit in full (minus any deposit made prior) at the time of your appointment. We accept cash, checks, credit cards and Health Savings Accounts.

We kindly request that you give us 2 business days notice for return visits and 1 week notice for initial visits so that we can offer your spot to another patient who is waiting. We ask that you take our time seriously just as we take yours. This practice has a cancellation policy on services and reserves the right to charge a cancellation fee for any no-shows and late cancellations. Late cancellation fees are 50% for initial and return visits. Note that you may be considered a no-show if you are more than 15 minutes late for your scheduled appointment, and it is up to the practice to decide whether the fee is applied. Thank you for your understanding.